Privacy Policy

1) Who we are

Stratboost (“Stratboost”, “we”, “us”, or “our”) operates the Stratboost website, apps, tools, and related services made available at stratboost.ai and associated domains or subdomains.

For privacy questions or requests, contact us at privacy@stratboost.ai.

2) Scope of this Policy

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal data when you visit our website, create an account, use our products or services, contact us, join a waitlist, subscribe to communications, or otherwise interact with Stratboost.

3) Personal data we collect

• Account and profile information: such as name, email address, login details, billing-related details, company details, and other information you choose to provide.
• Content and inputs: prompts, text, media, files, assets, configuration data, outputs, and other materials you upload, submit, store, or generate through the service.
• Usage and technical information: pages viewed, clicks, sessions, browser type, device information, approximate location inferred from IP, referring pages, timestamps, error logs, and similar activity information.
• Payment and transaction information: subscription status, invoices, purchase records, credit balances, and payment-related metadata. Full payment card details are typically processed by third-party payment providers rather than stored by us directly.
• Communications: messages you send to us, support requests, survey responses, marketing preferences, and similar correspondence.
• Cookies and similar technologies: cookies, local storage, tags, pixels, SDKs, and similar tools used for authentication, preferences, analytics, security, and, where enabled, advertising or measurement.

4) How we collect personal data

• Directly from you when you fill in forms, create an account, purchase a plan, upload content, contact us, or use the service.
• Automatically through your use of the website or service, including via cookies, logs, and analytics tools.
• From service providers, payment processors, integrations, authentication providers, marketing platforms, or other partners where relevant to delivering the service.

5) How we use personal data

• To provide, operate, maintain, personalise, and improve Stratboost.
• To create and manage accounts, authenticate users, and secure the service.
• To process subscriptions, purchases, renewals, credits, invoices, and related transactions.
• To generate, store, transform, and deliver requested outputs and workflows.
• To provide support, respond to enquiries, and troubleshoot issues.
• To monitor performance, usage, errors, abuse, fraud, and security incidents.
• To communicate service updates, transactional messages, support notices, and, where permitted, product news or marketing communications.
• To comply with legal obligations, enforce our terms, and protect our rights, users, and business.

6) Legal bases for processing

Depending on where you are located and the context of processing, we may rely on one or more of the following legal bases:

• Contract: to provide the service you request, administer your account, and fulfil purchases.
• Legitimate interests: to improve the service, secure the platform, prevent abuse, respond to support requests, understand usage, and operate our business.
• Consent: where required, such as for certain cookies, analytics, advertising tools, or marketing communications.
• Legal obligation: where processing is necessary to comply with applicable law, regulation, or lawful requests.

7) How we share personal data

We may share personal data with:

• Service providers and processors that help us host, secure, support, analyse, deliver, or improve the service.
• Payment providers that process subscriptions, purchases, and billing-related transactions.
• Communications and support providers that help us send emails, notifications, and customer support responses.
• Analytics, advertising, or measurement providers where such tools are enabled, subject to your choices and applicable law.
• Professional advisers, auditors, or insurers where reasonably necessary.
• Authorities or other third parties where required by law or where necessary to protect rights, users, or the integrity of the service.
• Successors or transaction parties in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business or assets.

8) Sale, sharing, and targeted advertising

We do not sell personal data for money.

However, certain privacy laws may define “share”, “targeted advertising”, or similar concepts broadly. If we use third-party analytics, advertising, or measurement tools that fall within those definitions, we aim to provide notice and, where required, a way for you to opt out or manage those choices.

9) Cookies and similar technologies

We use cookies and similar technologies to operate the website and service, remember preferences, maintain sessions, measure performance, understand usage, improve functionality, and, where enabled, support analytics or advertising.

Some cookies are essential and cannot be disabled without affecting core functionality. Others may be optional depending on your location and our configuration.

Where available, you can use these controls to manage non-essential cookies and relevant privacy choices.

10) Marketing communications

We may send service-related communications, onboarding messages, account notices, billing notices, and support messages when necessary to operate the service.

Where permitted, we may also send product news, updates, offers, or educational content. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us.

11) Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including to provide the service, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the platform.

Retention periods may vary depending on the type of data, the nature of the relationship, product settings, backup cycles, legal requirements, fraud-prevention needs, and operational necessity.

12) Security

We use administrative, technical, and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures may include encryption in transit, credential protections, access controls, logging, monitoring, and other security practices appropriate to the nature of the service.

No system or transmission method is completely secure, and we cannot guarantee absolute security.

13) International transfers

Your personal data may be processed in countries other than the one where you are located. Where required by applicable law, we use appropriate safeguards for cross-border transfers, which may include contractual safeguards, transfer assessments, or other recognised legal mechanisms.

14) Your privacy rights

Depending on your location and applicable law, you may have rights to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of personal data;
• request portability or a copy of certain data;
• object to or restrict certain processing;
• withdraw consent where processing relies on consent;
• opt out of certain sale, sharing, or targeted advertising activity where applicable.

To make a request, contact privacy@stratboost.ai. We may need to verify your identity before completing certain requests.

15) Children

Stratboost is not directed to children, and we do not knowingly collect personal data from children where prohibited by applicable law. If you believe a child has provided personal data to us inappropriately, please contact us and we will investigate.

16) Third-party services and links

The service may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices of third parties that we do not control. You should review their privacy notices separately.

17) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, the service, email, or other reasonable means. The “Last updated” date at the top of this page shows when this version was last revised.

18) Contact

Email: privacy@stratboost.ai

For privacy requests or questions, please contact us by email first.